Shipping policy

When will i receive my order?

Deliveries are scheduled between 9:00 and 17:00 on working days, with the exception of national holidays.
You will receive a shipping confirmation email when your order leaves our warehouse.
In the email you will find the tracking code of the courier service selected by MUTH.. The tracking code, which will allow you to track your shipment, will be sent to you by e-mail within 24 hours of receiving your order.

What are the shipping costs?

Standard shipping is FREE in Italy for orders over 100 euros, in Europe over 150 euros and in the rest of the world for orders over 180 euros. Shipping with cash on delivery, available in Italy for which an additional 6.00 euros are charged at the time of purchase.

Will I be notified when the order is shipped?

After the shipment of the order you will receive a shipment confirmation email containing the tracking code of the courier service selected by MUTH. With the tracking code you can check the status of your shipment at any time.

The activation of the tracking code can take up to 12 hours from the moment the shipment confirmation email is sent. The email will also contain the invoice for the order. Upon receipt of the email, your credit card will be charged.

Can i track my order?

With the tracking code it is possible to check the status of the shipment at any time in the appropriate section of our website under the heading 'TRACK YOUR ORDER'.

The activation of the tracking code can take up to 12 hours from the moment the shipment confirmation email is sent. The email will also contain the invoice for the order. Upon receipt of the email, your credit card will be charged.

Which courier is used to ship my order?

We make our deliveries using express courier. Deliveries are made on working days from Monday to Friday between 9:00 and 17:00. Shipping companies do not deliver on national holidays.